- Interactive Voice Response Service
Interactive Voice Response Service (IVRS) applications are very popular in markets where users are not tech-savvy and prefer to use an interactive voice system with the user is guided by a dynamic voice menu and can respond using Dual Tone Multiple Frequency (DTMF) or speech. Common services on this are Song and content selection for Ring Back Tones (RBT), Juke boxes, news, cricket and sports scores. The platform allows on the go creation of menus and applications and has an extended Application Programming Interface (API) for all applications.
|
